Beechwood estates

Customer Care

The satisfaction of our homeowners and potential buyers is at the heart of everything we do and we pride ourselves on delivering high quality homes, built to our exacting standards.

We hope that you are as pleased with your home as we are proud to have built it. In the unlikely event of any issues arising after you have made your purchase, be assured we have a dedicated Customer Care team on hand to resolve any queries or problems you encounter.

As part of our Customer Charter, we continually strive to answer questions and complaints in a fair and helpful manner. If you have any warranty issues or problems with your home after you have moved in, please get in touch with our Customer Care team by emailing customercare@beechwoodestates.co.uk.

Beechwood Estates & Development follow the commitments of the Consumer Code. Complaints that for whatever reason cannot be resolved by Beechwood’s own team can, be referred for an independent resolution to the LABC for warranty issues with your home, or under the Consumer Code for Homebuilders.

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Our Trusted Approach

Personally Project Managed

All developments and investment partnerships are personally project managed at director level. We believe that each individual project needs a team of property professionals with the best skill set to deliver its full potential. This approach means we can ensure that our team deliver the highest quality work and levels of commitment to each project, ensuring that completed projects are delivered within agreed budgets and time frames.

Outsource Professional & Construction Services

We outsource all professional and construction services on a project by project basis. We use carefully selected partners with skills and experience that will benefit the individual project. We’ll always ensure that we conform with, or exceed building regulations, by using the highest quality materials. We have high standards and this is reflected in the developments we build, all of which come with the relevant build warranty or Architect’s Certificate on completion.

Work Closely With Planners

We have experience obtaining planning permission in towns, villages, and rural locations. This includes land which had no previous planning consent, where our team of experts have created schemes acceptable to planners. Our expertise means we can carefully appraise the potential of land without current planning permission, taking a speculative approach as part of our investment strategy.

Beechwood estates

Approach and Services

Our directors are highly experienced in identifying and capitalising on sites which require a sensitive approach to planning. We think laterally about how to unlock the potential of land which historically may have proven difficult to use for development purposes. We are proactive in creating new schemes by way of development agreement, acquisition, joint venture and planning consents, ranging from single bespoke sites to larger scale developments. Our knowledge of the local market makes us well placed to identify development and investment opportunities and appraise their potential.

Approach and Services

Our Service Offering:

  • Acquisition and site search
  • Negotiating development agreements
  • Planning consents and design specification
  • Development management at director level
  • Delivery of a scheme from start to completion

If you are a landowner or someone looking to invest in property in Cambridge and the surrounding areas, and are looking for an investment partner, we would like to hear from you.